Reference

What You Agree To When You Use judijudi365

These terms set out the rules that apply to your account, your wallet activity and how we handle your use of this platform in Malaysia.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost, GrabPay activitySubject to local law where access is permittedUpdated terms notified via accountContact us if anything is unclear
judijudi365 What You Agree To When You Use judijudi365
HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

We handle your account data and security obligations in line with these terms. Here is what each area covers and how you can act on it.

Account Security

You are responsible for keeping your login credentials secure. If you suspect unauthorised access, contact us immediately via live chat and we will initiate an account lock within the same session.

Data Handling

We retain the account and wallet data needed to verify transactions and handle disputes. Data is held only as long as required and is not shared with third parties outside the scope described in our privacy terms.

Wallet Verification

Any wallet linked to your account — Touch 'n Go eWallet, Boost or GrabPay — must match your registered name. Mismatched wallet names trigger a manual verification step before withdrawals can proceed.

Requesting Changes

To update registered account details, submit a request through live chat with supporting documentation. Changes to name or primary wallet method require identity verification before they take effect.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you want to raise a question about how a rule applies to your account, there are three ways to contact us. We handle terms-related queries separately from general account support so your question reaches the right team without delay. Response times vary depending on the channel you choose and query volume at the time.

Live Chat Open the chat icon in your account dashboard for direct contact with our team. For terms queries, select 'Account Policy' from the topic dropdown so it routes correctly.
Email Support Send a written query to our support address listed in your account settings. Email is useful when you need a written record of a terms clarification or a wallet dispute reference.
Account Notification We push policy updates directly to your in-account message inbox. Check that inbox first — your query may already have a published answer in the latest terms update notice.

Common Questions About These Terms

These are the questions we get most often about how these terms work in practice. If your question is not covered here, reach out via live chat from your account dashboard.

Yes. These terms apply to every wallet and payment rail on the platform — Touch 'n Go eWallet, GrabPay, Boost, DuitNow and FPX. All transaction rules are the same regardless of which method you use.

We send a notice to your in-account message inbox before any change takes effect. If you continue using your account after that notice period, you are agreeing to the revised terms automatically.

No. Your account is registered to you alone. Sharing credentials or allowing another person to operate your account is a breach of these terms and may result in suspension pending review.

Contact us via live chat and select the 'Wallet Dispute' topic. Have your transaction reference ready. We review the wallet log against your registered Touch 'n Go eWallet, Boost or GrabPay record and respond in writing.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm eligibility in your region before opening or using an account.

Submit a change request through live chat with supporting documentation. Name changes and wallet method updates require identity verification before anything is updated on your account record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.